Everything users ask first

Frequently Asked Questions

Clear answers about safety, pricing, payments, matching, points, cities, and how WITY works in daily life.

Frequently Asked Questions
01

Is WITY a taxi company?

No. WITY is a smart carpool matching platform. It helps people heading the same way share ride costs and coordinate safely.

02

How much can I save?

Depending on route and split settings, users can save up to around 60% compared with taking the full ride alone. The final split is transparent before confirmation.

03

Can I choose who I ride with?

WITY supports preference settings including same-gender matching options, trust score visibility, and route/time compatibility.

04

What happens to the chat?

The chat room is temporary and ride-specific. It opens after matching and disappears after the ride to reduce spam and protect privacy.

05

Where is WITY available?

The brand page focuses on Bangkok, Jakarta, Manila, Ho Chi Minh City, Kuala Lumpur, and Singapore, with expansion corridors prepared for additional Southeast Asian markets.